We receive many requests for a catalog and for information on our products. Please allow us to answer most common questions.
1.What products can you provide?
Surgical Mask, IV Infusion Set, Surgical Tape, Syringes and Needles Surgical Blades
2.What sizes of products can you provide?
Customized size is acceptable.
3.What quality of products can you provide?
Customized quality is acceptable.
4.How can I get sample?
Sample is for free and delivered by courier.Sample freight charges paid by customer.
5.Can you print my picture or logo on the products?
Yes, we can print your picture or logo on and you can offer the picture in any format made by Photoshop Adobe Illustrator or Coredraw.
6.What certificate do you have?
ISO 9000,ISO 22000,HALAL CERTIFICATE,HACCP CERTIFICATE
7.Which market do you export?
Europe, Africa, Middle East, South of America, Australia.
8.How do I order?
1. You can order in our website. https://www.surgical-supplies.com
a. Choose your interested goods, write down the model number;
b. Click on “contact us”, fill in the customer info and submit;
c. We will sign a “Order Conformation”, send you a scan original copy by e-mail.
2. If special design, please email us for price and order information without hesitation.
9.Payment Term:
TT or LC at sight.
10.Price term:
FOB ,CIF,C&F
11.How do I pay?
Please transmit (T/T) the payment from your bank to our bank.
12.How do you start the order?
We will start your order after receiving the down payment which is 50% of total payment. When order finished, we will email you the digital photo for your confirmation. We will send the goods to you after receiving the balance payment.
If the order is urgent, you’d better pay 100% in advance.
13.Address?
Office Address: No.610-611,ShunJing Trade Center,No.855, Industrial Avenue South,Guangzhou,China ,
CHINA(near CANTON FAIR AREA C).PC:510335
Factory Address: Industrial economic and technological development zone,Shanghai, China (Mainland)
14.Are you Manufacturer or trading company?
Yes. And as a professional manufacturer, we have over 12 years manufacturing experience.
15.Where is your FACTORY located?
Shanghai City, in China
16.Do you provide OEM service?
Yes, and we have professional team to make the designs of your logos.
17.What about your delivery time?
Normally within 30 days, but it depends on your quantity and order time. Because we have slack season and busy season.
18.Can you guarantee your product quality?
Yes, We have strict QC system.
19.What is the MOQ and leading time?
According to your product, different product have different MOQ ; leading time is within 30 days or upon to your quantity;
20.How is your working environment?
We have a safe and tidy environment, and the workers are with meticulous working attitude.